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Shipping Policy

Supreme Medical Nationwide Shipping Policy for Business Accounts


FREE SHIPPING TO YOUR FACILITY   (Business/Commercial Addresses)

Supreme Medical will pay for Ground Services shipped directly to customer facilities for orders that exceed $250If the order shipping to your business is less than $250, actual freight will be added to the invoice. 


PATIENT HOME DELIVERY   (Residential Addresses)

Disposable Medical Supplies:

Supreme Medical offers a $7.95 Flat Rate Shipping fee per order for Patient Home Delivery (PHD) shipments of Medical Supplies and FREE SHIPPING on PHD orders that exceed $250This excludes bulk case goods (incontinence products, enteral formulas and DME). 

Our PHD Program allows your business to drop ship disposable medical supplies such as: Wound Care, Urology, Ostomy, Respiratory and Tracheostomy directly to your patient's front doorstep from our warehouse with personalized packing slips!  Click Here for more Information on PHD


Enteral Formula & Incontinence Products:

Supreme Medical offers a $12 Flat Rate Shipping fee per order for PHD shipments of enteral formula and incontinence products. Say goodbye to multiple "Case Fees" and lock in a flat shipping rate per order for all of your incontinence and enteral patients nationwide!


Durable Medical Equipment (DME):

Due to the varying weights and sizes of DME and the fact that some over-sized items require delivery by pallet (i.e. hospital beds, patient lifts, power chairs and scooters), actual freight will be added to the invoice for all PHD shipments of DME.  


SUPREME MEDICAL TRUCK DELIVERY AREA

Supreme Medical offers Free Next Day Delivery on orders that exceed $250 to customer facilities located within 100 miles of our Mobile, Alabama distribution center. Simply place your order by 3PM CST and one of our friendly truck drivers will personally deliver the order to your facility the following business day.

If the order being delivered is less than $250, a $10 delivery fee will be added to the invoice.


SAME DAY SHIPPING

In stock orders received by 3PM CST will be shipped the same day. Supreme Medical process orders Monday - Friday. Orders received on the weekends or after hours will be processed for shipment the following business day.


NO MINIMUM ORDER REQUIREMENT

Supreme Medical does not have any minimum orders, providing you just-in-time inventory solutions. 

 

NO FUEL SURCHARGES OR DROP SHIP FEES

Supreme Medical does not access a Fuel Surcharge or Drop Ship fee to any orders.


EXPRESS SHIPPING OPTIONS

Next Day Air, Second Day Air, Three Day Air, and Saturday Delivery are available in most areas of the country for an additional fee. Charges for expedited shipping services will be added to the invoice.


SIGNATURE REQUIRED SERVICE

Signature Required service can be added to any Patient Home Delivery shipment upon request. This service requires our shipping carriers (Fedex, UPS) to obtain a signature from someone at the residence before leaving the package at the home. Charges for this service are as follows and will be added to the invoice:

Signature Required . . . . . $4.75


PALLET DELIVERY SERVICES

If your order needs to be shipped LTL - liftgate, inside delivery, and scheduled delivery appointments are available for an additional fee upon request. Charges for these services are as follows and will be added to the invoice:

Liftgate . . . . . . . . . . $35.00

Inside Delivery . . . . $50.00

Appointment . . . . . . $25.00


PREFERRED SHIPPING CARRIER

Supreme Medical uses Fedex as its primary shipping carrier. Fedex delivers packages to commercial addresses Monday through Friday and to residential addresses Tuesday through Saturday. Supreme Medical can ship freight collect on your company's UPS or Fedex account if preferred.

                                             

         


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